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Privacy Policy

How FullTAM collects, uses, discloses, and protects personal information.

Effective Date: August 13, 2026Last Updated: August 13, 2026
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1. Introduction

FullTAM LLC ("FullTAM," "we," "us," or "our") operates fulltam.com and the FullTAM marketplace platform (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with the Services.

This Policy applies to business representatives using the Services as Companies or Agencies, website visitors, and third party Prospects whose information is entered into the Marketplace. The Services are intended for business use.

2. Information We Collect

2.1 Information You Provide

  • Account and contact information, such as name, business email, phone number, password credentials or authentication information, and account role.
  • Business profile information, such as legal entity name, business address, website, logo, industry, service descriptions, target customer information, pricing expectations, and capacity.
  • Communications, support requests, feedback, survey responses, and other information you choose to provide.
  • Company or Agency materials used to set up, perform, or manage an Engagement.

2.2 Payment and Tax Information

Stripe or another payment provider collects payment information from Companies and payment account, banking, identity verification, and tax information from Agencies as applicable. FullTAM receives transaction, payout, verification, account status, and limited payment information needed to administer payments. FullTAM does not store full payment card numbers on its systems.

2.3 Marketplace and Prospect Information

  • Engagement information, including Company and Agency pairings, target criteria, pricing, exclusions, dates, status, and campaign information.
  • Meeting information, including booking and attendance information, qualification status, dispute records, and related notes or supporting information.
  • Prospect information entered or provided in connection with an Engagement, such as name, business email, company, job title, LinkedIn profile, meeting information, and relevant business context.
  • Transaction information, including invoices, charges, payouts, refunds, reserves, offsets, and dispute outcomes.

2.4 Information Collected Automatically

  • Device and log information, such as IP address, browser type, operating system, referring page, pages viewed, and timestamps.
  • Cookies and similar technologies used for authentication, session management, security, analytics, and service operation.

3. How We Use Information

We use personal information to:

  • Provide, operate, secure, support, and improve the Services.
  • Create and manage accounts and Marketplace profiles.
  • Match Companies and Agencies and administer Engagements.
  • Verify meeting activity, investigate quality or authenticity concerns, and resolve Marketplace disputes.
  • Process charges, invoices, payouts, refunds, reserves, and payment disputes.
  • Communicate about accounts, transactions, security, support, and Service updates.
  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
  • Comply with legal, tax, accounting, and regulatory obligations.
  • Analyze use of the Services and improve performance and usability.
  • Send FullTAM marketing communications where permitted by law. Recipients may opt out of marketing messages at any time.

4. Prospect Data and Marketplace Privacy Roles

Agencies may enter information about Prospects contacted in connection with an Engagement. Companies and Agencies are each responsible for the lawfulness of their own collection, outreach, instructions, follow up, and other use of Prospect information, including any notice, consent, suppression, or opt out obligations that apply to them.

FullTAM uses Prospect information to operate the Marketplace, administer Engagements, verify meeting activity, prevent fraud, maintain security, resolve disputes, comply with law, and provide the Services. Depending on the specific processing activity and applicable law, FullTAM may act as a controller or business for its own Marketplace purposes and may act as a processor, service provider, contractor, or similar regulated role when processing information on behalf of a Company or Agency. The legal role is determined by the facts and applicable law, not solely by the labels used in this Policy or an agreement.

Where applicable law requires a data processing agreement or specific service provider or processor terms, FullTAM may enter into an appropriate addendum with the relevant Company or Agency.

5. How We Disclose Information

5.1 Marketplace Participants

When an Engagement is formed, FullTAM may disclose Company and Agency profile, contact, Engagement, meeting, and related information to the other participant as reasonably necessary to evaluate, perform, manage, and resolve matters relating to the Engagement.

5.2 Service Providers

We use service providers for payment processing, connected account payouts, hosting, database and authentication infrastructure, transactional email, analytics, security, support, and related functions. These providers receive information reasonably necessary to perform services for FullTAM and are subject to contractual or legal obligations appropriate to their role. Stripe is a key provider for Company payments and Agency payment accounts.

5.3 Legal, Safety, and Business Transfers

We may disclose information when reasonably necessary to comply with law, legal process, or regulatory requirements; enforce our agreements; detect or prevent fraud or security incidents; or protect the rights, property, or safety of FullTAM, our users, Prospects, or others. Information may also be transferred in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business or assets.

6. Sale, Sharing, and Advertising

As of the Effective Date, FullTAM does not sell personal information and does not share personal information for cross context behavioral advertising as those terms are defined by the California Consumer Privacy Act. We do not use Prospect information to build or sell general purpose prospect lists to unrelated third parties.

If our practices materially change, we will update this Policy and provide any notice or opt out mechanism required by applicable law. We honor Global Privacy Control signals where applicable law requires us to do so.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including Service operation, dispute resolution, security, fraud prevention, accounting, tax, and legal obligations. Our current retention periods are:

  • Account and profile information: for the life of the account and generally up to thirty (30) days after account deletion, subject to backup, security, dispute, and legal requirements.
  • Transaction, invoice, and payout records: generally seven (7) years.
  • Meeting and Engagement records: generally three (3) years after the Engagement ends.
  • Prospect information stored in the Marketplace: generally twelve (12) months after the associated meeting, unless a longer period is reasonably needed for an active dispute, security matter, legal hold, or legal obligation.
  • Routine application and access logs: generally ninety (90) days, unless a longer period is reasonably needed for security, fraud, or legal purposes.

We may retain deidentified or aggregated information that no longer identifies an individual. Actual deletion from encrypted backups may occur on the normal backup rotation schedule.

8. Privacy Rights and Choices

Depending on where you live and which law applies, you may have rights to request access to, correction of, deletion of, or a portable copy of personal information; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to opt out of marketing communications.

California residents may also have rights under the California Consumer Privacy Act, including rights to know, access, correct, and delete certain personal information and to receive nondiscriminatory treatment for exercising privacy rights. Because FullTAM does not currently sell or share personal information for cross context behavioral advertising, we do not currently provide a sale or sharing opt out link.

To submit a privacy request, email support@fulltam.com. We may need to verify your identity or authority before completing a request. We will respond within the period required by applicable law. If a request concerns Prospect information primarily controlled by a Company or Agency, we may coordinate with that participant as required or permitted by law.

9. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, security, preferences, analytics, and Service performance. Where applicable law requires consent for nonessential cookies, we obtain that consent before using them. Browser settings may allow you to block or delete cookies, but disabling necessary cookies can prevent parts of the Services from working properly.

10. Security

We use administrative, technical, and organizational safeguards designed to protect personal information based on the nature and sensitivity of the information. Measures may include encryption in transit and at rest, access controls, role based permissions, multifactor authentication for administrative access, logging, and restricted production access.

No system is completely secure. If we become aware of a security incident involving personal information, we will investigate and provide notices to affected parties or regulators when required by law.

11. International Data Transfers

FullTAM is based in the United States, and information may be processed in the United States or other locations where FullTAM or its service providers operate. Where applicable law requires a transfer mechanism for personal information transferred across borders, FullTAM uses or will implement an appropriate mechanism, which may include Standard Contractual Clauses or another legally recognized safeguard.

12. Children

The Services are intended for business use by individuals who are at least 18 years old. FullTAM does not knowingly collect personal information from children through the Services. If we learn that personal information from a child was collected in a manner requiring deletion, we will take reasonable steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy as our Services, practices, or legal obligations change. We will update the Last Updated date and provide additional notice when required by law. Material changes will apply prospectively unless applicable law permits otherwise.

14. Contact Us

FullTAM LLC

Utah, United States

Email: support@fulltam.com

Phone: 435-586-5020

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FullTAM

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