The agreement governing use of fulltam.com and the FullTAM marketplace.
These Terms of Service ("Terms") are a binding agreement between FullTAM LLC, a Utah limited liability company ("FullTAM," "we," "us," or "our"), and the person or entity accessing fulltam.com, the FullTAM marketplace, or related applications and services (collectively, the "Services").
The Services are intended for business and commercial use. You must be at least 18 years old and have legal authority to enter into these Terms. If you use the Services for a company or other entity, you represent that you have authority to bind that entity.
FullTAM operates a business to business marketplace that connects businesses seeking outbound sales services ("Companies") with independent service providers offering outbound sales, appointment setting, lead generation, and related services ("Agencies").
For services purchased by a Company through the Marketplace, FullTAM contracts with the Company and engages the assigned Agency as an independent subcontractor. Agencies perform the underlying outbound services. FullTAM administers the Marketplace, Engagements, meeting verification, billing, payouts, disputes, fraud controls, and related platform functions.
FullTAM does not guarantee that an Engagement will produce a minimum number of meetings, opportunities, sales, revenue, or other commercial result.
Registered Companies are also subject to the Company Marketplace Terms and Conditions. Registered Agencies are also subject to the Agency Marketplace Terms and Conditions. Specific Engagement terms accepted through the Marketplace may include the rate, target criteria, scope, exclusions, or other commercial terms.
If these Terms conflict with an applicable Marketplace agreement, the Marketplace agreement controls for Engagements, Qualified Meetings, pricing, billing, payouts, confidentiality, data protection, indemnification, liability, anti circumvention, termination of an Engagement, and other Marketplace specific matters. Accepted Engagement terms control only for the specific terms expressly shown for that Engagement.
You must provide accurate and current information, keep account credentials confidential, and promptly update information that materially affects your use of the Services. You are responsible for activity under your account that you authorize or permit.
You must promptly notify FullTAM if you reasonably believe an account or credential has been compromised. FullTAM may require identity, business, payment, tax, or other verification reasonably necessary to operate the Services, prevent fraud, or comply with law.
Marketplace fees and payout terms are stated in the applicable Marketplace agreement and accepted Engagement terms. Rates may differ by Engagement.
For Company charges processed through FullTAM, FullTAM acts as the merchant and seller of record. The Company pays FullTAM, and FullTAM pays the applicable Agency through the payment structure used for the Engagement. FullTAM may use Stripe or another payment processor to collect payment information, process charges, route payouts, manage refunds, and handle disputes.
Companies authorize FullTAM and its payment processor to charge the payment method on file for amounts properly due under the applicable Marketplace agreement. Agencies must complete payment processor onboarding and provide information reasonably required for payout and legally required tax reporting.
Fees do not include taxes that FullTAM is required to collect from a Company, if any. Each user remains responsible for its own income, payroll, employment, and other taxes. FullTAM or its payment processor may provide tax forms or reports as required by applicable law.
You may use the Services only for lawful business purposes and in accordance with these Terms and the applicable Marketplace agreement. You will not:
Lawful business outreach that complies with the applicable Marketplace agreement is not prohibited merely because the recipient did not previously request the communication.
FullTAM and its licensors own the Services, including the software, platform design, FullTAM branding, documentation, and other materials provided by FullTAM. Subject to these Terms, FullTAM grants you a limited, nonexclusive, nontransferable, revocable right to access and use the Services for your internal business purposes.
Except as allowed by law or expressly authorized by FullTAM, you may not copy, sell, sublicense, distribute, or create derivative works from nonpublic portions of the Services.
You retain ownership of materials you provide to the Services, including business profiles, logos, approved marketing materials, target criteria, and other content ("User Content"). You grant FullTAM a limited, worldwide, nonexclusive, royalty free right to host, reproduce, display, transmit, and use User Content as reasonably necessary to operate, secure, support, and administer the Services and applicable Engagements.
Any external marketing use of a Company or Agency name, logo, or profile is subject to the applicable Marketplace agreement. You represent that you have the rights needed for User Content you provide and that FullTAM's permitted use of it will not violate third party rights.
FullTAM's Privacy Policy describes how FullTAM collects, uses, discloses, and retains personal information. Companies and Agencies have additional data protection responsibilities under their applicable Marketplace agreements.
You are responsible for complying with privacy, marketing, communications, and data protection laws applicable to your own activities. Contractual allocation of responsibility does not eliminate any responsibility that applicable law independently places on FullTAM, a Company, or an Agency.
The Services rely on third party providers for functions such as payments, hosting, authentication, email, analytics, security, and communications. FullTAM is responsible for selecting and managing its service providers but does not control the independent services, networks, or systems of third parties.
If an Agency opens or uses a connected payment account, Stripe or another payment provider may present separate terms that govern that payment account. FullTAM is not a party to separate terms between a user and a third party unless those terms expressly state otherwise.
FullTAM may suspend access when reasonably necessary to address fraud, security risk, nonpayment, legal requirements, abuse, or material breach. FullTAM will use commercially reasonable efforts to give notice when practicable unless doing so could increase risk or violate law.
Termination rights for Companies and Agencies, including treatment of active Engagements, booked meetings, accrued charges, and earned payouts, are governed by the applicable Marketplace agreement. FullTAM may terminate access by a Visitor or other non Marketplace user at any time if use of the Services violates these Terms or creates material legal, security, or operational risk.
Except for express commitments in an applicable Marketplace agreement, the Services are provided "as is" and "as available" to the maximum extent permitted by law. FullTAM disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and warranties arising from course of dealing or usage of trade.
FullTAM does not warrant uninterrupted or error free operation and does not guarantee the performance, quality, financial condition, legal compliance, or commercial results of a Company, Agency, Prospect, or third party. These disclaimers do not limit an express obligation stated in an applicable Marketplace agreement.
If no Marketplace agreement applies, you will defend, indemnify, and hold harmless FullTAM and its affiliates, officers, directors, employees, and agents from third party claims, damages, liabilities, costs, and reasonable attorneys' fees to the extent caused by your violation of law, material breach of these Terms, infringement of third party rights, or User Content you supplied.
Where a Marketplace agreement applies, its indemnification provisions control. An indemnified party must provide prompt notice and reasonable cooperation, and the indemnifying party may control the defense and settlement subject to reasonable protections for the indemnified party.
Where a Marketplace agreement applies, its limitation of liability provisions control. For a Visitor or other use not governed by a Marketplace agreement, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits or lost revenue that are not direct damages, to the maximum extent permitted by law.
For claims not governed by a Marketplace agreement, FullTAM's aggregate liability arising from the Services will not exceed the greater of amounts paid by the claimant to FullTAM for the Services during the twelve (12) months before the event giving rise to the claim or One Hundred Dollars ($100.00). This cap does not apply where a limitation is prohibited by law or to FullTAM's fraud or willful misconduct.
These Terms are governed by Utah law, without regard to conflict of law rules. Before filing arbitration, a party must provide written notice describing the dispute and allow fifteen (15) business days for good faith resolution. This notice period does not apply when urgent injunctive relief is reasonably necessary.
Any dispute not resolved informally will be decided by binding arbitration administered by JAMS in Salt Lake City, Utah, before one arbitrator. Claims and counterclaims not exceeding $250,000, excluding interest and attorneys' fees, will use the JAMS Streamlined Arbitration Rules and Procedures. Larger disputes will use the JAMS Comprehensive Arbitration Rules and Procedures.
Arbitration will proceed only on an individual basis and not as a class, collective, or representative action. Either party may seek temporary or injunctive relief in the state or federal courts located in Salt Lake County, Utah, to protect confidential information, intellectual property, data, security, or anti circumvention rights, and may use those courts to enforce an arbitration award.
FullTAM may update the Services and these Terms. FullTAM will provide at least thirty (30) days notice before a material change to these Terms takes effect for registered users. Changes do not retroactively alter accrued payment obligations or completed transactions unless required by law. Continued use after the effective date of updated Terms constitutes acceptance of the updated Terms.
These Terms, the Privacy Policy, the applicable Marketplace agreement, and accepted Engagement terms are the entire agreement regarding their subject matter. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver.
You may not assign these Terms without FullTAM's written consent, except as permitted by an applicable Marketplace agreement. FullTAM may assign these Terms to an affiliate or successor in connection with a financing, reorganization, merger, sale of assets, or similar transaction. Neither party is liable for delay caused by events outside its reasonable control, except payment obligations.
Notices may be delivered through the Services or by email to the address associated with the account. Legal notices to FullTAM may be sent to support@fulltam.com.
FullTAM LLC
Email: support@fulltam.com
Phone: 435-586-5020
Electronic Acceptance
By selecting an acceptance box, clicking "I Agree", creating or using a registered account after being presented with these Terms, or otherwise accepting them electronically, you agree to these Terms. If you act for an entity, you represent that you have authority to bind that entity. FullTAM may retain electronic records showing the version accepted, date and time of acceptance, account information, and related audit information.